Frequently Asked Questions

How do I arrange the cremation?

You can call us directly, or ask your veterinary staff to guide you through the process of selecting the option of having your pet cremated locally.

Do you perform euthanasias?

No, you will need to contact your veterinarian to help you with the next step in arranging a euthanasia, and then if you choose we will be happy to provide cremation services for your beloved pet.

How soon can my pet be cremated and returned to me?

We understand how difficult it is to wait for the return of your pet. Our goal is to have this accomplished in the shortest time possible, usually within one week. Please let us know if you have a special request and we will make every effort to accommodate.

Can I be sure they are my pet’s ashes if I choose individual cremation?

This is a very common concern. We absolutely guarantee that the ashes of your pet, and your pet alone will be returned to you if you choose a private cremation.

What can I do with my pet’s ashes afterwards?

You can choose from a variety of memory urns that fit your taste to keep in your home, or perhaps for future burial. There are also scattering cylinders available to help you scatter your pet’s ashes in a meaningful place.

I have nowhere to place my pet’s ashes.

With each passing year our gardens will continue to extend. Along with our communal ashes, private cremated remains may also be placed in the gardens.

I have a small exotic pet / bird – can you help me?

We can certainly help you with these special pets, please give us a call and we can discuss the specific details for the size of your pet. If you would like a private cremation of a very small pet, we have separate cremation containers that will ensure all of the ashes are returned to you.

I’m still having trouble with the loss of my friend.

You are not alone. Please visit our PetLoss page for resources available to you, and consider joining a support group either online or in person to share with others who have also lost their pet.

FAQ

Frequently Asked Questions

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